Actionable feedback workflow for business dashboards

A feedback system that ties dashboard ratings to iterations so teams can prioritize fixes with clear context.

Built for Dodo BrandsSuperset • Direction: AI & Data Analytics

Flow walkthrough

Step-by-step view of how the feature plays out in production.

  1. Capture dashboard rating
    Step 01

    Capture dashboard rating

    Users submit a satisfaction score directly in the dashboard context.

  2. Collect actionable context
    Step 02

    Collect actionable context

    Low scores require a comment so teams understand the issue before triage.

  3. Track improvement by iteration
    Step 03

    Track improvement by iteration

    Each feedback record maps to a dashboard version for measurable change over time.

Implementation narrative

Problem

Dashboard teams often collect feedback without enough context to understand why ratings drop.

Solution

We built CSI so each score is tied to an iteration and low ratings require context-rich comments.

Outcome

Teams resolve issues faster and make dashboard improvements based on traceable user evidence.

Related features

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